RK. Charitas Hospital Improves Emergency Communications with Spok Clinical Alerting

Charitas employs Spok’s effective wireless messaging solution to improve emergency communications across the entire organisation. With emergency call buttons located throughout the hospital, caregivers simply push a button and the Spok clinical alerting solution sends a notification to the appropriate staff member’s pager. Additionally, when a code blue occurs, staff can pick up a nearby phone and dial into the Spok solution to quickly initiate notifications to the right on-duty code team. The alerts include the specific location of the emergency, which improves response times by enabling staff to arrive at the right location without spending time searching for the patient.

“We’re seeing a growing trend of Indonesian hospitals empowering caregivers with more mobile communication tools, and Charitas Hospital has emerged as a leader,” said John Jordan, Spok’s regional vice president – APAC. “Spok solutions’ ability to send informative messages to mobile team members within seconds enables Charitas to provide more efficient care.”

About Charitas Hospital

As the oldest hospital in Palembang, RK. Charitas Hospital has been providing high quality healthcare to residents of South Sumatra, Indonesia since 1926. Charitas is an award-winning 424-bed hospital which strives to be a leader in patient safety and care. The hospital includes an emergency room, ICU unit, and stroke unit, with plans for expansion by adding facilities for outpatient services.

About Spok

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ:SPOK), is proud to be a leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. Organisations worldwide rely on Spok for workflow improvement, secure texting, paging services, contact centre optimisation, and public safety response. When communications matter, Spok delivers. Visit us at spok.com/apac or find us on Twitter @Spok_APAC.


Spok, Inc.
Jill Asby, +1 952-230-5363
[email protected]