[PRESSWIRE] Paris – May 20, 2026 — Gladia, a Paris-based AI audio infrastructure company, today released its first annual Meeting Assistant Market Report, the first structured, independent analysis of this fast-moving category. While it’s attracted over $1 billion in investment, the market is fragmented, loyalty is low, and most products look identical to the people using them.

The report maps more than 40 vendors across four strategic dimensions — Capture, Intelligence, Integration, and Market Strategy — and draws on primary research (via OnePoll) with input from over 2,000 professionals using these tools across the United States, United Kingdom, France, Italy, Spain, and Germany. Investors from Sequoia and Northzone and founders building in this space were also consulted. 

Combined, the findings paint a picture of a market with everything to play for:

• Trust in AI-generated meeting notes has been established remarkably fast, with 97% of respondents saying they trust the output. This is the foundation the entire category is built on, and is the prerequisite for more advanced features and functionality.
• The space is already producing unicorns, but awareness remains concentrated. Platform players like Microsoft, Zoom, and Google dominate mindshare, and only 1 in 7 respondents had even heard of newer entrants like Granola or Fathom.
• But loyalty is low, with 59% of users saying they expect to switch tools in the next 12 months. The race is on to get embedded at the organizational level.

“The teams building in this space are making consequential bets in a market that’s moving fast, and are solving problems that genuinely matter. We wanted to understand how these players and products are differentiating, and where the category is heading,” Jean-Louis Quéguiner, Co-Founder and CEO of Gladia, explained.

He continued, “And the category is still in its infancy. The end state is an AI workplace assistant that people rely on the way they rely on Slack, Figma, or Notion. They’ll become tools people can’t imagine doing their job without, and it will be powered by voice.”

The full report is available here.

About Gladia

Gladia was founded in 2022 by Jean-Louis Queguiner with a mission to help companies turn audio data from calls and meetings into structured, actionable intelligence. Its API delivers production-ready speech-to-text and analytics across more than 100 languages, powering voice agents, meeting assistants, and customer support platforms. Headquartered in Paris (France) and New York (US), Gladia has grown to serve over 300,000 users and 2000 enterprise customers, including Attention, Aircall, Circleback, Method Financial, Recall, and VEED.IO. More information can be found at Gladia’s website, or on Twitter or LinkedIn.

Media Contact:

Anna Jelezovskaia (ajelezovskaia@gladia.io)