Since the COVID-19 outbreak, the hospitality industry has been hit incredibly hard resulting in a near-global lockdown. The virus has left a devastating impact on the once-thriving industry, where countless businesses have been forced to close their doors indefinitely. This leaves a mass amount of hospitality workers displaced; however, Campari has identified an opportunity to be able to upskill these workers during this downtime. Since face-to-face interactions are obviously not an option, Campari and EdApp have teamed to help provide the hospitality industry with the power to educate from home, giving the struggling sector the tools they need to thrive.
Traditionally, Campari’s global brand ambassadors, known as ‘Camparistas’, provide education to trade partners and hospitality operators on-site. To swiftly adapt to the COVID-19 climate, Campari and the mobile-first microlearning platform EdApp have come together to create a program that supports Campari’s Southeast Asian market: Campari Academy Online.
To execute this joint initiative, Campari’s valuable learning content was quickly adapted to smartphone learning, where lessons can be easily accessed completed in bite-sized chunks. Having mobile-accessible learning material enables the Camparistas to extend their services to the industry despite the challenges of COVID-19, which will help hospitality businesses to bounce back after this period, coming back stronger than ever.
With EdApp’s agile platform, Campari has swiftly created and launched courseware, providing hospitality workers of Vietnam and extending throughout Southeast Asia with the resources they need. Phillip Versteegen, Commercial Capabilities Manager – Asia from Campari said, “I was able to easily pick up the platform to author courseware and get it out to our Camparistas in a matter of days.” He continued, “Having mobile-accessible content allows for Campari Academy Online’s success to continue, despite the obvious challenges that COVID-19 has brought on. Beyond that, the EdApp partnership has given Campari the opportunity to help build up the hospitality industry during this taxing period.”
Through the new program, Shaken Not Broken, Campari and EdApp have brilliantly tailored Campari’s educational needs by moving their invaluable training and world-class storytelling online. Since all lessons hosted on the EdApp platform can be completed through mobile, hundreds of Camparistas and thousands of hospitality workers can access and download the lessons straight through their smartphones. Darren Winterford, CEO of EdApp, noted, “We are incredibly proud to partner with Campari in the continued education and support of Camparistas and hospitality workers during this precarious time. We saw the chance to help and love that our microlearning platform is hosting Campari’s outstanding content to roll out Campari Academy Online. We are excited to see that our agile platform has been quickly implemented to support and educate Campari’s hundreds of employees, trade partners, and the hospitality industry as a whole through COVID-19.”
Campari Group combines strong brand building and external growth through selective acquisitions to generate organic growth. Built on a foundation of passion, integrity, pragmatism, and togetherness, Campari Group is committed to building iconic brands and superior financial returns with integrity. Sesto San Giovanni in Italy is home to Campari’s headquarters, with the additional ownership of 18 plants worldwide, distribution networks in 20 countries, and employment of approximately 4,000 people. https://www.camparigroup.com/en
EdApp is an award-winning microlearning-based and mobile-first Learning Management System (LMS). Designed to provide engaging, mobile-first user experiences, the EdApp platform provides Enterprise with the ability to deliver training directly to their workforces’ smartphones, resulting in record engagement rates. EdApp delivers around 50,000 lessons per day across more than 30 countries and counting. The microlearning platform has also supported thousands of businesses through COVID-19 by releasing free courseware on the virus in partnership with Improvement Sciences, accessible below. https://www.edapp.com/course/lets-kick-covid-19